Coaching with Head and Heart

On-Site Training Module

This module introduces participants to a coaching process that includes an awareness to social-emotional learning and character of adults. Designed for those in leadership and/or supervisory positions, participants will practice skills needed in coaching to support an environment for adult staff to learn and grow.

In this training participants will:

  • Understand a coaching process that supports individuals to make more conscious decisions, build off their strengths and internal resources and take new action.

  • Strengthen listening and inquiry skills needed for effective coaching.

  • Practice providing and receiving peer coaching support on real-time issues.

Content Overview

When to Coach

Participants will identify what coaching is and is not, as well as for what situations coaching is needed versus other types of support.

The Coaching Model: An Equity Lens

Participants will be in introduced to a coaching model that gives attention to equity, including what mindset, skills and process a coach needs to support individuals in taking new action.

Foundational Coaching Skills: Listening

Participants will learn and practice a foundational skill needed in coaching: listening.

Foundational Coaching Skills: Inquiry

Participants will learn about and identify effective questions that help move a person forward.

The Coaching Process

Participants will understand four stages in the coaching process.

Determine a Coaching Topic

Participants will learn and reflect on questions that can help one identify a coaching topic.

Peer Coaching Sessions

Participants will practice the coaching mindset, skills and process in triads. Participants will also receive coaching on a real-time issue or dilemma. 

Training Length: 3 hours


eLearning Module

Coaching is a process that supports individuals to make more conscious decisions and take new action.  It helps individuals identify and build on their strengths and internal resources. Coaching moves a person forward from where they are to where they want or need to be. This course helps participants understand the steps of coaching, as well as key components of the coaching model.

By the end of this course, participants will:

  • Understand what coaching is and what it is not.
  • Learn foundational coaching skills.
  • Explore equity in relation to the coaching process.