Title: Area Director
Location: Bay Area, CA
Reporting Structure: This position reports to VP of National Programs and Operations
Our Client brings best-in-class educational programs to tens of thousands of kids each year through 60+ in-person summer day camps across the country. They have been on the Best Places to Work in the Bay Area list more than 12 times, have been named one of Forbes’ Best Small Companies, were named a Top 100 Real Impact Company, are a Diversity Jobs Top Employer and are authentically committed to diversity, equity and inclusion —which includes upholding a robust financial assistance program.
ABOUT THE JOB
Our Client is looking for an entrepreneurial, operational leader to join our team as the Area Director for San Francisco Bay Area. As we look to grow from 2-10 over the next few years, the Area Director will be the inspirational ambassador of the Client brand. The Area Director will ensure that the Client is a first-choice camp for families in the Bay Area area, that camps are tightly managed to deliver an exceptional experience with strong financial results, that their team is inspired and supported to deliver exceptional customer service, and that there is a strategy to grow and evolve our Client’s business in the area.
YOU WILL
You will be the “General Manager” of the Bay Area Client territory, ensuring the Client’s summer programs in your region are the first choice camp for families. Your time will be equally split between the following essential responsibilities:
You will lead the local strategy for the Client’s growth: You’ll use available market data and knowledge of the community to develop a strategic growth plan including identifying specific sites and projections for enrollment
You will own the P&L for a portfolio of up to 6 sites
Secure and retain site relationships and negotiate facilities contracts that are mutually beneficial
With the marketing team, develop an enrollment strategy to deliver expected results
With the finance team, set revenue targets and manage the budget
You will effectively manage the people for your team
In partnership with our recruitment and training teams, you’ll hire, train, and manage an inclusive team, including Camp Directors and other Field team members.
You’ll be part of and collaborate with the Field teams of other geographies, modeling our company values and mindsets to create and establish strong culture for all full-time and summer staff.
You’ll deliver exceptional camp results: You’ll evaluate the success of camps by reviewing staff and family satisfaction results and assessing camp quality through on-site presence.
You’ll collaborate internally to prioritize program and systems improvements that result in a high quality camper and parent experience year round.
YOU ARE
You’re inspired by Our Client’s mission and purpose and can tell that story. You believe innovation education, project-based learning, and joyful camp experiences change lives. You can use storytelling to bring people along to your vision, knowing what resonates with audiences so that ultimately our Client is a first-choice camp for families, staff, and our partners.
You love being a general manager. You are committed to building strong, high-performing teams that are dedicated to our Client’s mission, and know how to pull in resources both within your team and within the organization to solve recruitment, hiring, operational, and financial challenges. You are a strategic problem solver and hard-working do-er who can manage a variety of projects simultaneously. You are committed to quality, are prepared to put in long hours when necessary, manage your time well and can see the forest and the trees to get the best results most effectively.
You are an entrepreneur who feels personal responsibility for results. You can read and manage a budget, do some quick analysis, and generate next steps based on quantitative and qualitative inputs. You view impact through the lens of measurable outcomes and hold a commitment to excellence. You’re motivated by setting and achieving growth targets while improving the quality of our programs.
You love Bay Area. You have a passion for connecting deeply with the educational community and families who live there and are curious to unpack the story of your community and how our Client can solve its summer programming challenges.
YOU HAVE
Bachelor’s degree or equivalent experience, advanced degree preferred
Experience in multi-site operations management, managing programs or services
Experience with setting financial goals and managing a P&L
Experience with the local camp, education, or parent market
Minimum 5 years experience managing individuals and a team
Staff hiring and recruiting experience
Minimum 2 years experience working with K-8 education; experience working at camps a bonus
Ability to travel throughout the area and be onsite frequently and urgently (especially in the summer) and make trips to our Client’s Headquarters (Oakland) and possibly to other territories a few times a year.
Our client values divergent thinkers who bring many different experiences and viewpoints to the table. Successful applicants start from a wide variety of backgrounds, and we strongly encourage members of underrepresented groups and those from diverse backgrounds to apply. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to only apply when they match every criteria. If you think you have what it takes, but don’t necessarily meet every check box in this job description, we encourage you to still apply.
We’d like to learn more about you and see if you could be a great fit.
BENEFITS & COMPENSATION
This is a Full Time, year-round role. We anticipate the total compensation for this position to be within $90,000 - $150,000. Your exact compensation will be based on a variety of factors including geography and professional experience.
Employee medical, vision, dental and 401k benefit
Employee Assistance Program, Options for life insurance, commuter benefits, and more!
The Client believes that a balance between work and life is essential to happiness and success, so work hard and take the time you need; we offer a flexible PTO policy. PTO is not limited and we strongly recommend that employees take time off to rest and recharge.
Sick pay is accrued in accordance with local laws.
Generous parental leave and extensive support with leave planning
Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)
10% Friends and Family Discount for those you love
Priority nomination for Innovation for All (financial assistance) scholarships for anyone you know
LOCATION
Remote in the Bay Area, California area. Candidates must be located within the geographic area. We are only able to employ candidates who are based in the following states: California, Colorado, Illinois, Massachusetts, or Washington.