When COVID-19 forced the Teen Center to close, the staff immediately began to re-tool their services to ensure that their youth weren’t left to feel alone and unsupported. The center’s experienced team members started by consulting program participants about what services they most needed. That feedback helped them pivot not only to plan services, but also how to reach the students who need services. For instance, the center now announces programs and takes sign-ups via Instagram.
Today the Teen Center provides a crucial virtual platform for teens to stay socially connected, share their feelings, and escape the pressures of home. They also deliver program supplies to participants’ homes, because without them the teens couldn’t participate. Some days Teen Center staffers deliver all the ingredients needed to make the Culinary Arts Program’s recipe of the day so students learn to cook nutritious dishes that they can share with their families.