The Role of the Staff in Behavior Guidance

To gain greater confidence in guiding behavior, staff must look at their personal actions and reactions to the behaviors of the children and youth with whom they work. This helps build social-emotional skills in both staff and children and youth.

This module was revised in 2016 to incorporate social-emotional learning and Quality Standards for Expanded Learning in California and revised in 2019 to incorporate language to support mental health and wellness. 

In this training participants will: 

  • Understand their actions and reactions to child/youth behaviors and learn to use this information to respond more effectively when working with children/youth;

  • Learn to use effective behavior guidance strategies

Content Overview:

Training Introduction

Participants will consider how their own behavior and reactions influence and contribute to the behaviors of the children and youth they work with.

What’s My Temperature

Participants react to scenarios to reveal their personal behavior triggers when working with children and youth. Participants will also examine expected behaviors at different developmental stages, which will prepare staff to address appropriate implementation of behavior guidance strategies.

Behavior Guidance Continuum

Using the Behavior Guidance Continuum, participants review or are introduced to the strategies, give examples, and provide instances when they have used this strategy.  Participants use scenarios to think through situations and their response.  This activity gets participants thinking about how they can use these strategies alone or in tandem to help guide a child/youth’s behavior.

Training Length: 2 hours


eLearning Module

Guiding and managing the behavior of children and youth are some of the biggest challenges that out-of-school time program staff face.

In order to effectively work with children and youth, it is important to understand behaviors are personal triggers, and then find ways to respond to those behaviors professionally.

Staff is encouraged to use strategies to guide child and youth behavior as often as possible, and to use managing strategies only when safety is compromised.

By the end of this module, participants will:

  • Understand their reactions to the behaviors of children and youth and learn to use this information to respond more effectively.

  • Learn to use behavior guidance strategies at the appropriate time.